How long will it take to receive my order?
Delivery times vary based on your location and shipping method. Standard shipping typically takes 3-7 business days, while expedited shipping options are available for faster delivery. You can track your order via the tracking number provided in your confirmation email.
Can I track my order?
Yes! Once your order has shipped, we’ll send you a tracking number via email. You can use this number to track your package’s status online.
4. Do you ship internationally?
Yes, we offer international shipping to many countries. Shipping rates and times vary depending on your location. Please note that customs fees and duties may apply to international orders.
Can I cancel or modify my order after placing it?
You can cancel or modify your order within 24 hours of placing it. Please contact our support team as soon as possible, and we’ll do our best to assist you. Once the order has been processed, we may not be able to cancel or modify it.
How do I apply a discount code?
At checkout, there will be a field labeled "Discount Code" or "Promo Code." Enter your discount code there and click "Apply." The total amount will automatically update to reflect the discount.
What should I do if I receive a damaged or incorrect item?
If your order arrives damaged or incorrect, please contact our customer service team within 48 hours of receiving your package. We’ll arrange for a replacement or issue a refund as soon as possible.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at info@hookahhabibi.com
Other inquiries? Let's chat.
Please email us at info@hookahhabibi.com